Shipping Policy

Thank you for shopping with Orchard Grove! Every order is carefully packed and prepared by hand.

Processing Time

Orders are typically processed within 1–2 business days. During busy periods or holidays, processing may take a little longer, but we'll always do our best to ship your order as quickly as possible.

Shipping Method

We currently ship orders through USPS using the most appropriate service for your package, such as USPS Ground Advantage or USPS Priority Mail. Shipping method may vary depending on the size and weight of your order.

Once your order has shipped, you'll receive a tracking number by email so you can follow its progress.

Shipping Delays

While we work hard to ship orders on time, delivery dates are estimates and may be affected by weather, holidays, or carrier delays that are outside of our control.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with you to help resolve the issue and determine the best next steps.

If you have any questions about your order or shipping, we're always happy to help.